What we do
Our multidisciplinary expertise spans every stage of visitor experience development, from initial conception through to daily operation.
Whether supporting on strategy and masterplanning, providing detailed experience design services, shaping operations or developing teams, we tailor our services and level of support to fit the context, goals, and existing expertise of our clients and their projects.
Our Services
We tailor our work to individual projects and clients, delivering services across four broad disciplines:
Masterplanning and Strategy
From full-scale masterplans for new destinations to targeted advice on strategy gaps and next steps.
Experience Design
From museum-wide narratives, to detailed exhibition and visitor programming plans
Operational Planning
From designing long-term robust strategies to providing tailored ongoing operational support
Staff Development
From leadership mentoring to bespoke training to empower staff to take on new challenges.
