Masterplanning and Strategy
We plan cultural and educational projects, and ensure they are sustainable in the long term. We work closely with our clients and their partners; helping them create bespoke visions and concepts and then turn them into viable realities. We work alongside leadership teams to streamline existing operational models. Our services include planning new destinations; creating feasibility studies; and advising institutions on ongoing strategy.
Interpretation and Experience Development
We bring destinations and events to life through imaginative and memorable experiences for all audiences, and are experts in curating cultural experiences, interpreting stories and creating compelling content. Our work includes content research, narrative development, concept creation, spatial and functional planning, development of exhibition and exhibit briefs. We also provide our clients with a wide range of programmes, including shows, hands-on workshops, and tours.
We support clients by sharing our in-depth understanding of the complexities of running world class cultural destinations and develop systems and teams that deliver exceptional audience experiences. We plan and overhaul operational processes ranging from high level policies through to detailed procedures and comprehensive staff guidance.
Staff Training and Developing
Our team has experience in leading staff in some of the world’s most demanding audience environments. We use this expertise to organise, recruit, train and manage staff across all functions of visitor destinations, developing highly effective teams operating to the highest standards. We bring a personal approach to the training and development of teams that creates ingrained high performance working cultures in our partner organisations.